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The countdown in terms of the shipping period only begins once your payment has been authorised.

For credit cards this means that once the bank gives us an authorisation code.

For Internet transfers this means once the funds reflect in our bank account.

Business days are defined as Mondays to Fridays, excluding public holidays.

Payment options are available on the checkout screen.

We have various options available for payment:

1. PayFast for Debit & Credit Cards
2. I-Pay for all secure EFT payments

We do not accept cash on delivery or cash / cheque deposits.

You are entitled to cancel your order prior to the point at which you receive a notification that it is being shipped for delivery. Should you wish to return the product thereafter, you can do so in accordance with our Returns Policy.

Get in touch with us here to cancel an item or a complete order.

If the order has not yet been paid for, it can simply be cancelled.

If it has been paid for, you have the option of a credit or a full refund.

Please read through the Returns & Warranty Policy and our TC’s section before contacting us.

Get in touch with us here to arrange for a return.

Package or Combo deals are available here

Monroe’s Direct is the online website for M & M Monroe’s (PTY) Ltd

Yes, our number is given below