Frequently Asked Questions

Salon Information

Making & Changing a booking?

Call us on 0761332337 to make or change your salon booking.

Cancel a booking?

We know that things happen and that you sometimes need to cancel an appointment. Call us on 0761332337 to cancel or reschedule.  However, please note that your loyalty points will be zeroed if the appointment was cancelled less than 24 hours before the time; this is especially true for appointments that were scheduled for a Thursday, Friday, Saturday or Sunday.

Registration

How do I register?

Click here to register

What are wholesale prices?

When you register as a wholesaler (that is a company that owns a business and either uses professional products or resell products) then you are eligible for special quantity based discounts.  Details on this can be found here.

Shipping & Delivery

When does shipping start?

The countdown in terms of the shipping period only begins once your payment has been authorised.

For credit cards this means that once the bank gives us an authorisation code.

For Internet transfers this means once the funds reflect in our bank account.

Business days are defined as Mondays to Fridays, excluding public holidays.

What are wholesale prices?

When you register as a wholesaler (that is a company that owns a business and either uses professional products or resell products) then you are eligible for special quantity based discounts.  Details on this can be found here.

Payment

How do I pay?

Payment options are available on the checkout screen.

We have various options available for payment:

  1. PayFast for Debit & Credit Cards
  2. I-Pay for all secure EFT payments

We do not accept cash on delivery or cash / cheque deposits.

Cancellation

Can I cancel my order?

You are entitled to cancel your order prior to the point at which you receive a notification that it is being shipped for delivery. Should you wish to return the product thereafter, you can do so in accordance with our Returns Policy.

How do I cancel my order?

Get in touch with us here to cancel an item or a complete order.

If the order has not yet been paid for, it can simply be cancelled.

If it has been paid for, you have the option of a credit or a full refund.

Exchanges & Returns

How do I return a product?

Please read through the Returns & Warranty Policy and our TC’s section before contacting us.

Get in touch with us here to arrange for a return.

 

 

Package Deals

Where can I find Package Deals?

Package or Combo deals are available here

General

What is our company detials

TakeSomeMore is the online website for M & M Monroe’s (PTY) Ltd

Registration Number:  2015/293598/07
VAT Number:              4090271190
Do we have a VAT Number?

Yes, our number is given below

VAT Number:              4090271190